Client Relationship Manager

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We're Hiring!

We are looking for an international client relationship manager to build and nurture relationships with clients, and help them start their surrogacy and egg donation journey.
 
If you have previous experience in customer service and in the fertility industry, we’d like to get to know you.

Qualifications
  • Previous experience working as a client relationship manager in a fertility agency or clinic or having completed a surrogacy  journey personally is required
  • Located in EST or CST time zones and open to flexible working hours
  • A deep understanding of the surrogacy and egg donation  journey
  • Excellent communication skills and a big heart are a must
  • Experience tracking relevant KPIs (e.g. client satisfaction)
  • A client-oriented attitude
  • Proficiency in MS Office and knowledge of CRM platforms
  • Problem-solving attitude
  • A team player
  • Excellent grammar and writing skills